Shipping And Delivery Policy

MOOZ FORMAGGIO is committed to deliver your order with good quality packaging within the given time frame. We ship throughout the week, except on Sundays and public holidays. To ensure that your order reaches you in good condition and in the shortest span of time, we ship through reputed courier agencies only.

Where do you ship?
We ship across India!

How long does shipping take?
Orders are dispatched within the next working day of placing your order. Most orders are delivered within 2 working days from the date of dispatch. Delivery of
all orders will be duly done to the shipping address as mentioned by you at the time of placing the order.

What if the product is received in damaged condition?
If you think you have received the product in a damaged condition, please call our customer care at +91-9999074331 or email us at sales.mooz@kcl.co.in mentioning your Order ID. Please make sure that the original product label and packing is intact when you return the product to us.

How is my order shipped?
Your order will be handpicked from stock held in our refrigerated warehouse. It
will be carefully packed in an insulated box with reusable ice packs designed to maintain your items in good condition for up to 48 hours.